Shipping policy
Zip Zag Bags Shipping Policy
Thank you for shopping with Zip-Zag®! We strive to provide a seamless and discreet shipping experience. Please review our shipping policy below.
Shipping Times
- Processing Time: Orders are processed within 1-2 business days.
- Standard Shipping: Delivery within 2-7 business days after processing
Shipping Rates
Shipping costs are calculated at checkout based on the items in your cart and your shipping address. We use live rates to provide the most accurate pricing.
Discreet Packaging
Your privacy matters to us. All orders are shipped in plain, unmarked packaging for a discreet and secure delivery.
Shipping Destinations
We currently ship within the United States.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can track your package through the link provided.
Shipping Issues
If your order is delayed, lost, or damaged during transit, please contact us at info@zip-zag.com with your order number.
While we are not responsible for delays caused by carriers, weather, or unforeseen circumstances, we will do our best to assist you in resolving any issues.
Need Help?
If you have any questions about shipping, reach out to our customer support team at info@zip-zag.com or call us at 412-393-9209.
We’re here to help!